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Rules For All Merchants' Promotional Vouchers Purchased Through Groupon

These rules apply unless the Fine Print states or law requires otherwise.

1. Vouchers have two separate values: (a) the amount paid and (b) the promotional value. The promotional value is the additional value beyond the amount paid.

  • a. For traditional Groupon vouchers, the promotional value will EXPIRE on the date specified in the offer, unless prohibited by law. The amount paid WILL NEVER EXPIRE. Promotional value can’t be combined with other offers. Doesn’t cover tax or gratuity. Not reloadable. Fully transferable.

  • b. For Groupon Now! vouchers, the promotional value will EXPIRE on the date and time specified in the offer. Groupon assumes that if a Groupon Now! voucher is printed or its barcode viewed in a mobile format, then the voucher was used. If a Groupon Now! voucher is not printed or viewed in a mobile format within 24 hours of the promotional value’s expiration we will automatically process a refund of the amount paid to the purchaser in the original form of payment. If a Groupon Now! voucher is printed or viewed in a mobile format but not actually used, the purchaser should contact Groupon to request a refund of the amount paid in the original form of payment. Promotional value can’t be combined with other offers. Doesn’t cover tax or gratuity. Not reloadable. Fully transferable.

  • c. G-Pass tickets and Groupon vouchers redeemable for a ticket or admission to a specific ticketed event at a named venue (“Event Tickets”) are revocable licenses and have no value once the event date and time has passed. Event Tickets are only refundable: (i) by request until midnight on day of purchase; (ii) automatically if the event is canceled and not rescheduled, and (iii) upon request if event is rescheduled. Event Tickets: (a) include all taxes and additional fees; (b) do not include gratuity; (c) are ineligible for upgrades, and (d) may not be used in conjunction with other offers.

2. Vouchers and Event Tickets are only redeemable with the issuing merchant and/or venue, for the goods, services, and/or event identified on the voucher. If merchant or venue refuses to honor any voucher, Groupon will refund the amount paid upon request.

3. Not redeemable for cash, unless required by law.

4. Unauthorized reproduction, resale, modification or trade prohibited. Certain maximum resale premiums and restrictions may apply to Event Tickets.

5. Please read our full Terms of Use and check out the Groupon FAQ.